Recertifications & Repairs

Because we are hunters just like you, we understand the need to ensure your equipment is operating at the optimal level. At Ozonics, we strive to bring you cutting-edge products that withstand the test of time and make you a more successful hunter—products that you want to take with you on each and every hunt. And with that level of use, wear and tear will eventually take its toll on any gear you own.

And that’s exactly why we created OzoniCare—a program designed to keep your Ozonics Unit operating up to Ozonics Quality Standards (OQS) throughout the life of your Ozonics Unit, ultimately making you more successful in the field.
The life cycle of your Ozonics Unit can be influenced by several variables, most notably:

  1. Your care and handling of your Ozonics Unit
  2. How much you use your Ozonics Unit (total runtime hours)
  3. The environmental elements your Ozonics Unit is exposed to during those hours

As your Ozonics Unit ages and the coil is exposed to airborne particulates, internal parts will eventually get dirty and this can cause loss of effectiveness over time. This happens more quickly in extremely dusty and high-humidity environments. You can inspect the internal coil of your Ozonics Unit by turning on your Unit in a dark room and looking at the coil through the front grille while the Ozonics Unit is running. The entire coil should be glowing purple. If you see dark spots on the coil, this indicates the areas of the coil that have become dirty or have degraded over time — as these dark areas increase, the amount of ozone produced decreases. (See FAQs regarding replacement of unit coils.)

To help maintain your Ozonics Unit in the best possible condition, OzoniCare is designed to inspect, repair, recondition, test and certify your Ozonics Unit to Ozonics Quality Standards (OQS) to give you the peace of mind that it’s performing at its best.

Although we can address almost anything that might happen to your Ozonics Unit from normal use, there will be some extreme cases where the repair and recertification of your Ozonics Unit is not possible, and Ozonics reserves the right to determine if your Ozonics unit can be recertified. If, for any reason, we cannot breathe new life into your Ozonics Unit, we will call you directly to discuss other options.

Please see the detailed policy and care recommendations below. If you have any additional questions, call our customer care department at 979.285.2401.

RECERTIFICATION:
Ozonics recommends returning your HR200 / HR230 / HR300 / Orion / OrionX / HR500 to Ozonics after no more than 3 full seasons of use to have the product recertified to perform at its best and meet Ozonics Quality Standards (OQS).

RECERTIFICATION WARRANTY:
Ozonics guarantees 100% product replacement for your HR200 / HR230 / HR300 / Orion / OrionX / HR500 on any workmanship or component defects limited 1 year from date of recertification as indicated by our records.

RECERTIFICATION COSTS PER UNIT:
HR200 / HR230 = $129.99 plus tax
HR300 / Orion / OrionX / HR500   = $149.99 plus tax

WHAT WE DO WHEN WE RECERTIFY YOUR OZONICS UNIT (OZONICS RECERTIFICATION PROCESS):

  1. Inspect state of the unit when it arrives from the hunter
  2. Disassemble unit
  3. Clean and inspect all components
  4. Replace coil
  5. Replace fan
  6. Reassemble unit
  7. Retest unit to ensure functionality and performance to its original performance specification.
  8. Mark unit with OCS marking
  9. Package and return product to customer

Note: Since the OzoniCare program is intended to be a Return/Replace program, it is imperative that you send us an Ozonics unit that is capable of being recertified. If the damage to your returned Ozonics unit requires components in excess of the items described above, we will contact you with additional options.

POSSIBLE REASONS WHY WE WOULD NOT BE ABLE TO RECERTIFY YOUR OZONICS UNIT (BUT NOT LIMITED TO):

  1. Customer abuse
  2. Cracked/broken housing
  3. Excessively dirty
  4. Signs of water damage
  5. Product left in the elements for extended periods of time
  6. Opened or tampered product

Note: Because of the intricate and sensitive components of your Ozonics Unit, if there are any signs of tampering, we reserve the right to decline recertifying or replacing your Ozonics unit. In short, please do not attempt to repair the internals of your Ozonics unit. 

SHIPPING YOUR OZONICS UNIT:
When participating in the OzoniCare program, please return your Ozonics unit only, unless otherwise advised by your Customer Success Specialist.

For hunters stateside, we require that you pay the cost of shipping your Ozonics Unit to us, and we will pick up the shipping tab when we send your “ready for battle” Ozonics Unit back using US Priority Mail (2-3 days).
For hunters outside of the United States, Ozonics will pay up to $15 for shipping costs—non-domestic customers are responsible for paying all additional shipping fees and duties.

TURNAROUND TIME FOR YOUR OZONICS UNIT:
In order to minimize turnaround time, when we receive your Ozonics Unit for OQS recertification, we will return an equal to or newer vintage certified Ozonics Unit to you within 10 business days from receipt of your product at the Ozonics facility. Please note: Because of the short turnaround, you may or may not get your exact Ozonics unit returned to you. We will ensure the Ozonics unit you receive has been certified to meet or exceed its original performance specifications. As a valued Ozonics customer, you can rest assured we will provide you with the highest quality product when replacing your original Ozonics unit. Although there may be some signs of general wear and tear, such as scratches and dings, we promise that they will not affect the performance of your Ozonics unit.

One final note:

Because of the stress placed on the connection points of your Ozonics Unit in the assembly and disassembly process, your Ozonics Unit can only be recertified one time. This ensures we maintain the quality, consistency and high performing standards of every Ozonics Unit that we recertify, and the Ozonics Unit will be permanently marked in a discrete way that will ensure Ozonics knows the current status of the Ozonics Unit.

NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE THE CHANCES OF WINNING.

1. Eligibility: Sweepstakes (the “Sweepstakes”) is open only to those who sign up at the sweepstakes page located at www.ozonicshunting.com/pages/giveaways and who are 18 years old as of the date of entry. The sweepstakes is only open to legal residents of the United States and is void where prohibited by law. Employees of Ozonics (the “Sponsor”) their respective affiliates, subsidiaries, advertising and promotion agencies, suppliers and their immediate family members and/or those living in the same household of each are not eligible to participate in the Sweepstakes. The Sweepstakes is subject to all applicable federal, state and local laws and regulations. Void where prohibited.

2. Agreement to Rules: By participating, you agree to be fully unconditionally bound by these Rules, and you represent and warrant that you meet the eligibility requirements set forth herein. In addition, you agree to accept the decisions of Ozonics, as final and binding as it relates to the content. The Sweepstakes is subject to all applicable federal, state and local laws.

3. Sweepstakes Period: Entries will be accepted online starting on or about June 6, 2024 and ending June 16, 2024. The Sponsor may at its sole discretion extend the time-period provided herein additional months to provide for additional giveaways consistent with the terms and rules contained herein.

4. How to Enter: The Sweepstakes must be entered by submitting an entry using the online form provided on this Sweepstakes site, located at www.ozonicshunting.com/pages/giveaways. The entry must fulfill all sweepstakes requirements, as specified, to be eligible to win a prize. Entries that are not complete or do not adhere to the rules or specifications may be disqualified at the sole discretion of Ozonics. You may enter only once and you must fill in the information requested. You may not enter more times than indicated by using multiple email addresses, identities or devices in an attempt to circumvent the rules. If you use fraudulent methods or otherwise attempt to circumvent the rules your submission may be removed from eligibility at the sole discretion of Ozonics.

5. Prizes: Winners will receive the listed prizes. Actual/appraised value may differ at time of prize award. The specifics of the prize shall be solely determined by the Sponsor. No cash or other prize substitution is permitted except at Sponsor’s discretion. The prize is non-transferable. Any and all prize related expenses, including without limitation any and all federal, state, and/or local taxes shall be the sole responsibility of the winner. No substitution of prize or transfer/assignment of prize to others or request for the cash equivalent by winners is permitted. Acceptance of prize constitutes permission for Ozonics to use winner’s name, likeness, and entry for purposes of advertising and trade without further compensation, unless prohibited by law.

6. Odds: The odds of winning depend on the number of eligible entries received.

7. Winner selection and notification: Winners of the Sweepstakes will be selected in a random drawing under the supervision of the Sponsor. Winner will be notified via email or phone to the email address or phone number they entered the Sweepstakes with within five (5) days following the winner selection. Ozonics shall have no liability for a winner’s failure to receive notices due to winners’ spam, junk e-mail or other security settings or for winners’ provision of incorrect or otherwise non-functioning contact information. If the selected winner cannot be contacted, is ineligible, fails to claim the prize within 72 hours from the time award notification was sent, or fails to timely return a completed and executed declaration and releases as required, prize may be forfeited and an alternate winner selected.

The receipt by winner of the prize offered in this Sweepstakes is conditioned upon compliance with any and all federal and state laws and regulations. ANY VIOLATION OF THESE OFFICIAL RULES BY ANY WINNER (AT SPONSOR’S SOLE DISCRETION) WILL RESULT IN SUCH WINNER’S DISQUALIFICATION AS WINNER OF THE SWEEPSTAKES AND ALL PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED.

8. Rights Granted by you: By entering this content you understand that Ozonics, anyone acting on behalf of Ozonics, or its respective licensees, successors and assigns will have the right, where permitted by law, without any further notice, review or consent to print, publish, broadcast, distribute, and use, worldwide in any media now known or hereafter in perpetuity and throughout the World, your entry, including, without limitation, the entry and winner’s name, portrait, picture, voice, likeness, image or statements about the Sweepstakes, and biographical information as news, publicity or information and for trade, advertising, public relations and promotional purposes without any further compensation.

9. Terms: Ozonics reserves the right, in its sole discretion to cancel, terminate, modify or suspend the Sweepstakes should (in its sole discretion) a virus, bugs, non-authorized human intervention, fraud or other causes beyond its control corrupt or affect the administration, security, fairness or proper conduct of the Sweepstakes. In such case, Ozonics may select the recipients from all eligible entries received prior to and/or after (if appropriate) the action taken by Ozonics. Ozonics reserves the right at its sole discretion to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Sweepstakes or website or violates these Terms & Conditions.

Ozonics has the right, in its sole discretion, to maintain the integrity of the Sweepstakes, to void entries for any reason, including, but not limited to; multiple entries from the same user from different IP addresses; multiple entries from the same computer in excess of that allowed by sweepstakes rules; or the use of bots, macros or scripts or other technical means for entering.

Any attempt by an entrant to deliberately damage any web site or undermine the legitimate operation of the sweepstakes may be a violation of criminal and civil laws and should such an attempt be made, Ozonics reserves the right to seek damages from any such person to the fullest extent permitted by law.

By entering the Sweepstakes you agree to receive email and SMS marketing periodically from Ozonics and participating partners. You can opt-out of receiving this communication at any time by clicking the unsubscribe link in the email or texting “STOP”.

10. Limitation of Liability: By entering you agree to release and hold harmless Ozonics and its subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers and directors from any liability, illness, injury, death, loss, litigation, claim or damage that may occur, directly or indirectly, whether caused by negligence or not, from (i) such entrant’s participation in the sweepstakes and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof, (ii) technical failures of any kind, including but not limited to the malfunctioning of any computer, cable, network, hardware or software; (iii) the unavailability or inaccessibility of any transmissions or telephone or Internet service; (iv) unauthorized human intervention in any part of the entry process or the Promotion; (v) electronic or human error which may occur in the administration of the Promotion or the processing of entries.

11. Disputes: THIS SWEEPSTAKES IS GOVERNED BY THE LAWS OF THE STATE OF TEXAS, WITHOUT RESPECT TO CONFLICT OF LAW DOCTRINES. As a condition of participating in this Sweepstakes, participant agrees that any and all disputes which cannot be resolved between the parties and causes of action arising out of or connected with this Sweepstakes, shall be resolved individually, without resort to any form of class action, exclusively before a single arbitrator located in the State of Texas under the rules of the American Arbitration association. Further, in any such dispute, under no circumstances will participant be permitted to obtain awards for, and hereby waives all rights to claim punitive, incidental, or consequential damages, including reasonable attorneys’ fees, other than participant’s actual out-of-pocket expenses (i.e. costs associated with entering this Sweepstakes), and participant further waives all rights to have damages multiplied or increased.

12. Privacy Policy: Information submitted with an entry is subject to the General Terms and Conditions stated on the Ozonics Web Site.

13. Winners List: To obtain a copy of the winner’s name or a copy of these Official Rules, mail your request along with a stamped, self-addressed envelope to: Ozonics, 1210 Abner Jackson Pkwy., Lake Jackson, TX 77566. Requests must be received no later than December 31, 2024.

This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook, Twitter, Instagram, Snapchat, Youtube, Pinterest, LinkedIn or Google. You understand that you are providing your information to the owner of this sweepstakes and not to Facebook, Twitter, Instagram, Snapchat, Youtube, Pinterest, LinkedIn or Google.