Customer Service
"Customer Service is second to none. I had a battery that went bad out of the package. I sent the old one it and was promptly sent a new one. There wasn't a big hassle or anything. I'm an Ozonics customer for life."
Extra life rechargeable battery for HR500, OrionX and HR300 units

Overall rating: 4.5606937 / 5 from 346 reviews.
The Gen Two XL Battery by Ozonics offers smart battery technology that maximizes run time based on usage conditions, ensuring increased battery life. Customers praise the long-lasting performance, excellent customer service, and responsive technical support. However, some users have reported issues with the charger and the unit's power.
Review topics: [shipping, customer service, charge, problem, quality, movement, power, price, battery, ozonics, service, work, life, hunt, staff, support, deer, season, buck, system, hr 500, addition, return, turnaround, care, deal, experience, wind, chance].
"Customer Service is second to none. I had a battery that went bad out of the package. I sent the old one it and was promptly sent a new one. There wasn't a big hassle or anything. I'm an Ozonics customer for life."
"Tried to revive my old xl battery but no luck. Able to get new one at sale price and free shipping. Thanks"
"I purchased ahead of time for deer season. Won’t use until then."
"Have been using ozonics ever since they came out. Would not go into the woods without one. Needed an extra battery for all Dat sets. Thank you ozonics great product."
"Here at Blackwater outdoors, we don’t go in the field without them. They’ve proven time after time to be effective. We love the new app control of HR 500 it allows us to make changes with minimal movement while in the stand."
"They should be getting cheaper . . . . ."
"After speaking with customer service , it was determined that I only needed new batteries for the unit. They were extremely helpful and got the batteries to me very quickly. I used the unit on Saturday 11/08/25, and it helped me to make it happen on an East Tn. 10 point whitetail. Wind was blowing directly toward him, and he never had a clue. 5 stars across the board for the whole experience. Thank you Ozonics."
"love the unit how ever battery is expensive"
"I have had many deer downwind this season and haven’t had a single one spook."
"I had to order a new charger and battery 1 day before leaving on a trip west. You assured me they would be delivered overnight. Just like promised they arrived the next day. I was so relieved. Amazing customer service"